Our shirts are delivered in 4-6 weeks. Our suits are delivered within 4-6 weeks. If your order urgent, please contact us.
Shipping in Australia is free.
We also ship globally, find out more about international orders here
If you need your order urgently please contact us and we will do our best to accommodate.
Tailors Mark ships globally.
Australia & New Zealand orders are shipped via AAE (Australia Air Express) & Australia Post e-parcels International orders are shipped via Royal Mail, DHL, FEDEX, TNT
Once your order is dispatched you will receive the tracking details in an email. You can also check your order details by logging into your account. Alternatively, contact us for assistance.
Our shirts and suits are made in Thailand. Our talented team in Bangkok are an extension of our Australian team. We work closely and collaboratively on every piece produced - from design through to fabric, cutting, manufacturing, stitching, quality assurance, dispatch and customer support.
There are several ways to capture your measurements:
We will re-make a garment at no cost if it doesn't fit, or refund you in full.
Please contact us and we can assess the status of your order and do our best to accommodate any changes.
Yes, your details are saved in your profile for future orders.
AutoSize for shirts is unique to Tailors Mark. Answer a few simple questions and we'll automatically calculate your body size, using data we've collected from over 60,000 shirt orders. AutoSize for shirts has a 95% accuracy rate for perfect fit on first time orders. However if your fit isn't quite right, we will re-make your shirt free of charge.
Wear a comfortable shirt and suit pants. Avoid wearing bulky knitwear, jeans or a jacket and be sure to keep pockets empty.
The tape measure should be placed around your body firmly but comfortably. Avoid pulling it too tight or too loose.
No. We account for the type of cuff that you have chosen. Simply follow our standard sleeve length when supplying your shirt measurements.
Our order process is secured with 128 bit encryption meaning your personal information is guarded and safe.
Visa, Mastercard, American Express. We also offer AfterPay in Australia.
Yes, all of our products are made-to-order so we require full payment at the time of purchase.
Our suits are all handcrafted, bespoke jackets with the following premium features:
Our suits start at £499 and range to £1247, depending on the cloth and finishes you choose.
Our pants range from £150 to £374. Tailors Mark jackets range from £349 to £873, depending on cloth and finish.
Please see our Shirts Care Guide.
Our custom suits are available in a wide range of fabrics for your selection, from wool blends to pure wool and luxury merinos. Read more about our suiting cloths here.
Our shirts range from £69 - £139, depending on the style of shirt and custom finishes you choose.
Please see our Suit Care Guide.
We offer a 100% satisfaction guarantee. If you're unhappy with your order we'll provide free alterations or issue a full refund.
We will update your measurements profile to ensure your details are correct for future purchases.
If you have either a discount code or promo code, enter this at the final checkout page.
On your gift voucher you will find a Discount Code, enter this at checkout to redeem your voucher.
Please contact us for assistance.